“Lessons for Mediators from Malcolm Gladwell’s “Blink”
(Printed in the Massachusetts Council on Family Mediation, Inc.’s “Family Mediation Quarterly”, Vol. 4, No. 3, Summer 2005)
Can mediators learn from the best selling book “Blink”? Is it true that good mediators just know, as we watch facial expressions and listen to what couples say? Continue reading Lessons for Mediators from Malcolm Gladwell’s “Blink”